Terms & Conditions
Effective date: April 10, 2025
LA Lawns, LLC (“LA Lawns”) operates an online platform at www.la-lawns.com (the “Website”) through which customers (“Users“) can book a Business for the provision of landscaping services (“Landscaping Services“), by submitting a Booking Request if available online, otherwise the customer can access the business phone number in order the contact LA Lawns directly for booking services.
LA Lawns then matches the most suitable Business from its database of Businesses to the Booking Request.
The Business is in the business of providing Landscaping Services.
LA Lawns does not offer the Landscaping Services itself but is a third party facilitator of the service between the User and the Business. Accordingly, LA Lawns can receive and confirm Users’ requests for Landscaping Services, issue invoices on behalf of the Business and pass on payments to the Business.
AND THE PARTIES HEREBY AGREE:
Access to and use of the Website is subject to the terms and conditions outlined in this agreement (the
“Terms”).
Definitions and Interpretation
1. In these Terms (including the recitals), unless the context otherwise requires:
“Booking” means the booking made by you on the Website for the provision of Landscaping Services;
“Booking System” means the online system which enables you to make a Booking if available;
“Landscaping Fee” means the fee (inclusive of goods and service tax, if applicable) for the Landscaping;
Services charged on a per project basis, as advised by LA Lawns from time to time;
“Intellectual Property Rights” means all present and future rights anywhere in the world concerning copyright, trademarks, designs, patents, or other proprietary rights, or any rights to registration of such rights whether existing before or after your access to the Website;
“Payment Amount” means the amount that you are required to pay for the Landscaping Services under your Booking;
“Site Content” means all material, content, and information made available on the Website including but not limited to written text, graphics, images, photographs, logos, trademarks, audio material, video material, and any other forms of expression;
“you”, or “your” means you as the user of the Website.
1.2. In these Terms, unless the context otherwise requires:
(a) Headings are for convenience only and do not affect its interpretation or construction; (b) the singular includes the plural and vice versa;
(c) references to recitals, clauses, subclauses, paragraphs, annexures, or schedules are references to recitals, clauses, subclauses, paragraphs, annexures, and schedules of or to these Terms;
(d) words importing a gender include other genders;
(e) the word “person” means a natural person and any association, body, or entity whether
incorporated or not;
(f) where any word or phrase is defined, any other part of speech or other grammatical form of that word or phrase has a cognate meaning;
(g) a reference to any statute, proclamation, rule, code, regulation, or ordinance includes any amendment, consolidation, modification, re-enactment, or reprint of it or any statute, proclamation, rule, code, regulation, or ordinance replacing it;
(h) all monetary amounts are in USA currency;
(i) a reference to time refers to Pacific Time; (j) “includes” is not a word of limitation;
(k) no rule of construction applies to the disadvantage of a party because these Terms are
prepared by (or on behalf of) that party;
(l) a reference to anything is a reference to the whole and each part of it;
(m) a reference to a group of persons is a reference to all of them collectively and to each of them individually; and
(n) a reference to a document includes all amendments or supplements to, or replacements or novations of, that document.
Terms and Conditions
2.1. Access to and use of this Website is governed by these Terms.
2.2. LA Lawns periodically reviews the Terms and reserves the right to change the Terms, without any notice to you, by updating this document. You should review this document, as available on the Website, regularly as any changes to the Terms take immediate effect from the date of the publication of this document. Your continued use of the Website after any such changes are made will be deemed to constitute your acceptance of those changes.
2.3. You acknowledge that any hyperlinks or other redirection tools taking you to others operated by third parties that appear on the Website (“Third Party Sites”) are not controlled by LA Lawns and do not form part of the Website. You agree that you will not hold LA Lawns liable or in any way accountable for anything that occurs on any Third Party Site.
Acceptance
3.1. To use this Website and make a Booking, if or when it is available for use, you must first agree to the Terms.
3.2. You accept the Terms by:
(a) creating a User Profile; and
(b) clicking to accept/agree to the Terms; or
(c) making a booking
3.3. Notwithstanding clause 3.2, you may not accept the Terms or access the Website if: (a) you are not of legal age to form a binding contract with LA Lawns; or
(b) you are a person barred from entering into contracts under legislation,
in which case, you must immediately leave the Website.
3.4. By accepting the Terms, you agree that this is unequivocal proof that the Terms are not unconscionable, that there is no unfair bargaining power or position, that there is no duress, and that you have carefully read and understood the Terms.
3.5. If you do not understand any part of the Terms you should seek independent legal advice.
User Profile
4.1. You will be required to register your personal information, including your name, address, phone number, and payment details on the Website to make a Booking (“User Profile”).
4.2. You will be issued with a username and password which are linked to your User Profile. The username and password are personal to you and are not transferable. You are responsible for all information posted on or transmitted via the Booking System by anyone using your username and password and any payments due for the Landscaping Services acquired through the Booking System by anyone using your username and password. You should notify us of any breach of security of your username and password immediately.
4.3. LA Lawns may delete or block User Profiles at its discretion. Blocked users are prohibited from setting up a new User Profile.
Booking System
5.1. To make a Booking you must login to your User Profile and use the Booking System to request a Booking. You will receive a Booking Request confirmation receipt from LA Lawns after submitting your Booking request.
5.2. LA Lawns will then make your contact details, location requested time, and the scope of the Landscaping Service available to their Business network. An available Business will then confirm their acceptance of the Booking to LA Lawns and LA Lawns will notify you of confirmation.
5.3. You can select a preferred Business. LA Lawns will take your preference into account when facilitating the Landscaping Service, however, a specific Business cannot be guaranteed and will depend on the Business’s availability.
5.4. When a Booking is confirmed by a Business, LA Lawns will issue you with an acceptance email that constitutes the relationship between you and the Business for the provision of the Landscaping Services. LA Lawns will not, in any way, be involved in the Landscaping Agreement between you and the Business, aside from processing the Payment Amount on behalf of the Business and providing you with an invoice in accordance with clause 6.4.
5.5. If the requested Booking cannot be facilitated, LA Lawns will arrange an alternative time for the Service with you and a Business.
5.6. You are not permitted to engage the Landscaping Services of a Business other than through the Booking System on the Website if available.
5.7. The Booking System is provided on the Website to enable you to make legitimate Bookings and to make payments for those Bookings, and for no other purposes.
5.8. You confirm that you are at least 18 years of age and possess the legal authority to use the Booking System in accordance with these Terms. You also agree that all information supplied by you in using the Website and the Booking System will be true and accurate at all times.
5.9. Any speculative, false, or fraudulent Booking is prohibited. You agree that the Booking System will only be used to make legitimate Bookings for you or another person for whom you are legally authorized to act. You acknowledge that abuse of the Booking System may result in you being denied access to the Booking System.
5. 10. LA Lawns has the right at any time to add, change, or withdraw functions available on the Website at its own discretion.
Payment
6.1. You agree that at the time of Booking, your payment details will be transferred to LA Lawn's secure payment gateway. LA Lawns may check the availability of funds on your nominated payment method to ensure sufficient funds are available.
6.2. Upon the successful completion of your Landscaping Service, you agree to the automatic debit of the Payment Amount to your nominated payment method. You must ensure that sufficient funds are available for debit at that time. Fees and charges relating to insufficient funds at the time of debit will be passed onto you.
6.3. On receipt of the Payment Amount, LA Lawns will hold the Payment Amount on behalf of the Business until such time as they are remitted to the Business, refunded to you (if you are entitled to a refund), or transferred to LA Lawns in payment of our fees and charges. No interest will be payable by LA Lawns to you or the Business on amounts held by LA Lawns.
6.4. LA Lawns will issue you with an invoice if you request. Otherwise, it will provide you with a receipt confirming the amount and date the booking occurred.
Changes and Cancellations
7.1. You can cancel or amend a Booking on the Website, free of charge, up to 24 hours before the Landscaping Service is scheduled to begin.
7.2. If you cancel or amend a Booking within 24 hours before the Landscaping Service is scheduled to begin, you will have to pay cancellation costs.
7.3. You cannot amend, extend, or cancel a Booking during the performance of the Services.
7.4. The Landscaping Agreement shall expire once the Landscaping Services under the Booking have been performed.
7.5. If the Business is unable to fulfill a confirmed Booking (in full or part), we will attempt to find you a replacement Business. If we cannot find you an alternative Business, we will reschedule your Booking to a new time that suits you. If we cannot find a suitable time for you, you may cancel the Booking at no charge.
Landscaping Services
8.1. LA Lawns operates the Website as a third party facilitator for the Landscaping Services and provides you with the platform to purchase the Landscaping Services.
8.2. LA Lawns is not an agent or broker for you or the Business. You enter into any transaction with a Business entirely at your own risk.
8.3. LA Lawns uses their best efforts to monitor the Landscaping Services offered by a Business. However, LA Lawns does not make any representation as to the safety, quality, condition, or description of any products used or Landscaping Services provided by a Business. Any issues regarding safety, quality, condition, or description should be notified to LA Lawns, who will then pass the issue on to the Business designated to your Booking. You should refer to the terms and conditions of your Landscaping Agreement for further information.
8.4. All bookings are subject to Business availability.
Business Ratings
9.1. You can post ratings on the Website for the Landscaping Services provided (“Ratings”).
9.2. Ratings must be based on demonstrable facts. They must be written fairly and objectively and must not contain any content that is offensive or abusive, liable to criminal prosecution, or otherwise unlawful (e.g. content that infringes third parties’ intellectual property rights). Ratings that violate this clause will not be published or will be deleted. Ratings will identify the User that has posted the Rating.
9.3. By sending in a Rating, you grant LA Lawns, free of charge, the usage rights to the text of the Rating without any territorial or time limitation.
9.4. LA Lawns will have the right to deal with the Rating in any manner it sees fit, including using it for further rating services, passing it on to third parties, or publishing it.
9.5. Unjustified multiple Ratings, self-ratings, and other forms of Rating that attempt to have a distorting influence on the rating system are prohibited.
Termination
10.1. LA Lawns may at its discretion terminate your use of, or access to, the Website at any time. If this happens we may notify you by email. If your use of the Website is terminated:
(a) you are no longer authorized to access the Website or use any other LA Lawns services with the email address you used to register with the Website or any other email address you possess;
(b) you will continue to be subject to and bound by all restrictions imposed on you by the Terms;
and
(c) all licenses granted by you and all disclaimers by LA Lawns and limitations of LA Lawns liability
set out in the Terms or elsewhere on the Website will survive termination.
10.2. You may terminate this agreement by emailing LA Lawns at info@la-lawns.com. LA Lawns will disable your User Profile within fourteen (14) days of receipt of the email requesting termination of your User Profile.
10.3. LA Lawns reserves the right to deduct any outstanding fees owing to LA Lawns and/or the Business on your User Profile before disabling it.
Dispute Resolution Policy
11.1. LA Lawns will use reasonable endeavors to mediate any dispute concerning the use of the Website.
11.2. Disputes concerning the Landscaping Services carried out by a Business or any other issue will be referred, where appropriate, to external dispute resolution services or authorities.
Security of Payment
12.1. We have taken all practical steps from both a technical and systems perspective to ensure that all of your information is well protected. A secure payment gateway is used to process all transactions and credit card details. LA Lawns does not give any warranty or make any representation regarding the strength or effectiveness of the secure payment gateway and is not responsible for events arising from unauthorized access to your information.
Privacy
13.1.LA Lawns collects and stores the personal information you enter into the User Profile. The personal information collected by LA Lawns will be maintained by our Privacy Policy available on the Website.
13.2. You agree that LA Lawns will disclose your personal information, including your name, address, and phone number to Business for the Business to carry out the Landscaping Services.
Intellectual Property
14.1. The Site Content is protected by copyright and LA Lawns reserves all Intellectual Property Rights which may subsist in the Site Content and/or the Website.
14.2. By accepting the Terms, you are granted a non-exclusive license to: (a) view the Website;
(b) print pages from the Website in their original form; and
(c) download any material from the Website for caching purposes only.
14.3. You must not, without LA Lawn's prior written consent which may be withheld at its absolute discretion: (a) copy, republish, reproduce, duplicate, or extract Site Content;
(b) redistribute, sell, rent, or license any Site Content; or
(c) edit, modify, or vary the Site Content.
Acceptable Use
15.1. You must not use, or cause this Website to be used, in any way which: (a) breaches any clause of the Terms;
(b) infringes LA Lawn's or any third party’s Intellectual Property Rights;
(c) is fraudulent, illegal, or unlawful; or
(d) causes impairment of the availability or accessibility of the Website.
15.2. You must not use, or cause this Website to be used, as a medium which stores, hosts, transmits sends, or distributes any material which consists of:
(a) spyware;
(b) computer viruses; (c) Trojans;
(d) worms;
(e) keystroke loggers; or
(f) any other malicious computer software.
Indemnity and Liability
16.1. General indemnity
You agree to indemnify LA Lawns, on demand, against any claim, action, damage, loss, liability, cost, charge, expense, or payment that LA Lawns may pay, suffer, incur, or are liable for, concerning any act you do or cause to be done, in breach of the Terms.
16.2. General limitation of liability
We will not be liable to you in contract, tort, or equity in relation to any direct, indirec,t or consequential loss you incur in relation to the contents, use, or reliance of Site Content or otherwise in connection with the Website.
16.3. Landscaping Services Liability
To the extent permitted by law, LA Lawns will not be responsible and will be excluded from all liability, for any loss or damage whatsoever (including personal injury, loss of life, and property damage) that you or another person may suffer in connection with the offer or supply of (or default in supplying) the Landscaping Services.
16.4. Information Accuracy
You acknowledge and agree that some of the Site Content may be provided by way of blogs or comments made by other users of the Website (i.e. Ratings), and that LA Lawns does not accept any liability for the accuracy of such information or your reliance on the same. The Site Content is provided to you as general information only and is not intended to substitute or replace the advice of a duly qualified professional (where applicable).
16.5. Acceptance
By using this Website, you agree and accept that the indemnity and limitations of liability provided in this clause 16 are reasonable.
Warranties and Representations
17.1. The use of this Website is at your own risk. The Site Content and everything from the Website is provided to you on an “as is” and “as available” basis without warranty or condition of any kind.
17.2. None of LA Lawn's affiliates, directors, officers, employees, agents, contributors, third-party content providers, or licensors make any express or implied representation or warranty about the Site Content or Website.
General Provisions
18.1. Any provision of, or the application of any provision of these Terms which is prohibited in any jurisdiction is, in that jurisdiction, ineffective only to the extent of that prohibition.
18.2. Any provision of, or the application of any provision of these Terms which is void, illegal or unenforceable in any jurisdiction does not affect the validity, legality, or enforceability of that provision in any other jurisdiction or of the remaining provisions in that or any other jurisdiction.
18.3. If a clause is void, illegal, or unenforceable, it may be severed without affecting the enforceability of the other provisions in these Terms.
18.4. These Terms shall be governed by and construed under the law for the time applying to Illinois and you agree to submit to the non-exclusive jurisdiction of the Courts of Illinois.